Shipping policy
Shipping Policy
Thank you for shopping with Blossovia (www.blossovia.com). We are committed to providing you with a smooth and reliable shopping experience. All orders are processed and shipped from our Hong Kong warehouse.
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1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders are not processed or shipped on weekends or holidays.
In case of high order volume, shipments may be delayed by a few days. If there is a significant delay in shipping your order, we will notify you via email.
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2. Shipping Rates & Delivery Estimates
Shipping fees are calculated at checkout based on your order value and delivery location.
We currently ship to the following regions:
United States, Canada, Australia, New Zealand (US, CA, AU, NZ)
Shipping Fee: $0.00 – $6.99 (depending on order value)
Free Shipping: Orders over $59.01
Estimated Delivery Time: 7–14 business days
Europe (including France, Germany, Spain, etc.)
Shipping Fee: $0.00 – $5.99 (depending on order value)
Estimated Delivery Time: 6–10 business days
Singapore
Shipping Fee: $0.00 – $3.99 (depending on order value)
Estimated Delivery Time: 3–5 business days
Please note that remote areas or unexpected circumstances (such as extreme weather or customs clearance delays) may affect delivery times.
We currently do not ship to countries not listed above.
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3. Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email from Blossovia with your tracking number.
Tracking information typically becomes active within 24–48 hours.
You can track your shipment directly via the link provided in the email.
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4. Customs, Duties and Taxes
Blossovia is not responsible for any customs duties or taxes applied to your order.
All fees imposed during or after shipping (such as tariffs, taxes, and customs clearance charges) are the responsibility of the customer.
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5. Undeliverable & Returned Packages
If a package is returned due to an incorrect or incomplete address, or if the package is refused, the customer will be responsible for the reshipping cost.
Please ensure your shipping information is accurate at checkout.
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6. Damages & Lost Packages
Damaged Items:
If your order arrives damaged, please keep all packaging materials and contact us within 48 hours of delivery. We will assist you with a replacement or claim process.
Lost Packages:
If your tracking shows delivered but you have not received your package, please check with neighbors or your local post office first. If the package is still missing, contact us for further assistance.
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7. Contact Us
If you have any questions regarding shipping, please contact us:
Email: amy@blossovia.com
Phone: +1 (616) 755-8885
Address: 30 N Gould St Ste R, Sheridan WY 82801, United States
EIN: 41-3367115